Help
Common questions
Short answers about the assessment, pillars, and coaching. For billing or events, write support — we do not send you to a dashboard login to ask a question.
- How long does the AlignHeart assessment take?
- Most people finish the seventeen-pillar assessment in about 16 minutes. You can close the window and pick up later — your draft is saved in this browser. Sign in to persist it to your account.
- What are the seventeen relationship pillars?
- Values, family, readiness, communication, finance, lifestyle, reciprocity, capacity, autonomy, pace, emotional availability, relationship history, partner-selection patterns, intimacy, health, safety and boundaries, and relationship maintenance. Each pillar maps to a region of the compatibility visual so alignment is legible at a glance.
- Do I need a match to use coaching?
- No. Energy Guides and micro-actions work from your own pillar scores first. Partner compatibility layers on after you connect with someone.
- Is coaching free or paid?
- Free chat is a scripted guide from your seventeen-pillar scores. Paid coaching is a deeper conversation. If you cannot pay, use the Guided Path at /guided-path. Crisis language always routes to 988.
- Is AlignHeart a swipe dating app?
- No. The product starts with unknown-self, then Life Painting and a chosen coaching tone. Matching is not the homepage destination.
- How do I reach a person, not a dashboard?
- Use the contact form or email support@alignheart.com. Press requests go to press@alignheart.com.